Terms & Conditions

Laura Horsley Fibre Art is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or practices with regards to your personal information, please contact me at laurahorsleyfibreart@gmail.com.

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When you visit my website and use any of my services I appreciate that you are trusting me with your personal information. Your privacy is taken very seriously. 

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from laurahorsleyfibreart.co.uk (the “Site”).

Personal information collected
When you visit the Site, certain information is automatically collected about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, information is collected about the individual pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. This automatically collected information is referred to as “Device Information”.

Device Information is collected using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, certain information about you is collected, including your name, billing address, shipping address, payment information (including payment card details), email address, and phone number. This is referred to as “Order Information”.

When “Personal Information” in this Privacy Policy is referred to this means both Device Information and Order Information.

How is your Personal Information used? 
Order Information is used to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, this Order Information is used to:
- Communicate with you;
- Screen orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to laurahorsleyfibreart products or services.

Device Information is used to help screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of marketing and advertising campaigns).

Sharing your personal Information
Personal Information is shared with third parties to help use it as outlined above. For example, WixPayments is used to power the online store – you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy

 

Google Analytics is also used to help understand how customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, your Personal Information may also need to be shared to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, your Personal Information is used to provide you with targeted advertisements or marketing communications that may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that the Site’s data collection and use practices are not altered when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information held about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, your Order Information is retained for our records unless and until you ask us to delete this information.

Changes
This Privacy Policy may be changed from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact details
For more information about this Site's privacy practices, if you have questions, or if you would like to make a complaint, please contact by e‑mail at laurahorsleyfibreart@gmail.com.

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